Shift Leader-Coldwater Rd Location

firehousefranchiseejobs; Fort Wayne (IN); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Paid Weekly

Free uniforms

Paid time off

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Firehouse Subs in Fort Wayne, IN is seeking a dedicated Shift Manager to oversee a specific shift ensuring profitable operation and strict adherence to company guidelines.

You will lead the restaurant team to deliver guest satisfaction, maintain food quality and cleanliness, and coordinate with the General Manager on initiatives and staffing. The role requires regulatory knowledge and strong leadership in a fast-paced setting.

Qualifications

• Experience in fast-paced restaurant operations.
• Ability to lead a team and work under pressure.
• Strong knowledge of health and safety regulations.

Responsibilities

• Oversee a shift to ensure profitable operation within guidelines.
• Ensure compliance with health, wage, age and employment regulations.
• Enforce Firehouse Subs policies and procedures.
• Lead the team to deliver guest service, quality and cleanliness.
• Assist GM with operational plans and company initiatives.
• Participate in interviewing, hiring, training and discipline.
• Ensure required reports and legal documents are completed on schedule.
• Represent Firehouse Subs professionally to guests.
• Communicate any issues to the GM/Owner promptly.
• Stand on feet up to 13 hours and lift up to 50 lbs.
• Other duties as assigned by GM/Owner.

Job description

Benefits:

• Paid Weekly
• Free uniforms
• Paid time off
• Employee discounts
• Flexible schedule
• Free food & snacks

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.