Shift Manager

Firehouse Subs Southern Wisconsin; Waukesha (WI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Job summary

An established industry player is seeking a dedicated Shift Leader to oversee operations during designated shifts. This role involves ensuring compliance with health regulations and company policies while leading a team to deliver exceptional guest service. The ideal candidate will be responsible for managing food costs, labor, and sales growth, all while fostering a positive work environment. If you thrive in a fast-paced setting and are passionate about customer satisfaction, this opportunity is perfect for you. Join a team that values quality and community engagement, and make a significant impact in a dynamic restaurant environment.

Qualifications

• Strong leadership skills to guide restaurant teams.
• Knowledge of health regulations and compliance standards.

Responsibilities

• Oversee profitable operation of specific shifts.
• Ensure compliance with local, state, and federal regulations.
• Lead team to meet superior guest service standards.

Skills

Leadership

Customer Service

Compliance Knowledge

Team Coordination

Education

High School Diploma

Job description

Benefits:

1. Employee discounts
2. Free uniforms

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other appropriate regulations required for the legal operation of the business.

Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.

Ensures the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.

Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.

Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.

Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.

Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.

Actively participate in all Public Safety Foundation initiatives.

Represent Firehouse Subs in a professional, positive manner at all times.

Communicate effectively to the GM/Owner any and all issues that may impact our business.

Able to work on their feet for up to 13 hours at a time.

Able to lift up to 50 lbs.

Any other duties assigned by GM/Owner.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.