Shift Leader

A&W Restaurants, Inc.; Holly Springs (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Firehouse Subs in Georgia seeks a dedicated shift supervisor to oversee profitable shift operations, ensuring compliance with all local, state, and federal regulations while upholding brand standards. You will lead a restaurant team, support hiring and training, and collaborate with the GM to execute game plans and initiatives.

The ideal candidate maintains high guest service, quality, and cleanliness, and can stand for long periods and lift moderate weights as needed.

Qualifications

• Ability to lead a restaurant shift and manage a team.
• Ensure compliance with health, wage, and safety regulations.
• Apply Firehouse Subs policies and procedures.

Responsibilities

• Ensure the restaurant complies with health, wage, age and safety rules.
• Enforce Firehouse Subs policies and procedures.
• Operate shifts within guidelines for cost, labor, and sales.
• Provide leadership to the team to meet service, quality and cleanliness standards.
• Assist GM with current operations and company initiatives.
• Participate in interviewing, hiring, training and discipline.
• Ensure programs and reports are accurate and on schedule.
• Participate in Public Safety Foundation initiatives.
• Represent Firehouse Subs professionally at all times.
• Communicate issues to GM/Owner that affect the business.
• Able to stand for up to 13 hours; lift up to 50 lbs.

Skills

Leadership

Team supervision

Regulatory compliance

Guest service

Tools

POS systems

Job description

Reports to: General Manager

Position Summary Statement

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Ensures the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.