Shift Leader: Team Coach & Guest Experience

Dunkin' | OBX; Midlothian (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring adherence to Brand standards and a friendly guest experience. The role includes setting goals, assigning tasks, and motivating the team to perform at their best.

The position emphasizes timely feedback, recognizing achievements, and maintaining a supportive team environment in a fast-paced setting, with focus on growth and team cohesion at the Midlothian location.

Qualifications

• Experience coaching crew members and leading teams is preferred.
• Ability to set goals, assign tasks, and motivate staff.

Responsibilities

• The Shift Leader will coach Crew Members during the shift to uphold operational Brand standards and deliver a friendly guest experience.
• They will set goals, provide job assignments, and recognize successes while giving timely feedback.

Job description

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring adherence to Brand standards and a friendly guest experience. The role includes setting goals, assigning tasks, and motivating the team to perform at their best.

The position emphasizes timely feedback, recognizing achievements, and maintaining a supportive team environment in a fast-paced setting, with focus on growth and team cohesion at the Midlothian location.