Shift Leader: Drive Guest Experience & Team Growth

Dunkin' | Lagunita Franchise Operations; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring execution of Brand standards and a friendly guest experience. The role includes setting goals, assigning tasks, and motivating the team with timely feedback.

Ideal candidates should be capable of leading a team in a fast-paced environment and delivering consistent guest satisfaction while maintaining brand integrity.

Qualifications

• Experience coaching crew members during shifts.

Responsibilities

• Coach Crew Members to execute operational Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Job description

Dunkin' franchisee is seeking a Shift Leader to coach Crew Members during shifts, ensuring execution of Brand standards and a friendly guest experience. The role includes setting goals, assigning tasks, and motivating the team with timely feedback.

Ideal candidates should be capable of leading a team in a fast-paced environment and delivering consistent guest satisfaction while maintaining brand integrity.