Shift Leader: Lead Crew & Guest Experience

Dunkin' | Moutoudis Group; East Brooklyn (CT); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin Franchisee is seeking a Shift Leader to coach Crew Members during each shift, ensuring Brand standards are met and guests receive a friendly experience. You will set goals, assign tasks, and motivate the team, celebrating successes with timely feedback.

The role emphasizes leadership, teamwork, and delivering consistent guest satisfaction in a fast-paced environment at our Dunkin location.

Qualifications

• Experience coaching Crew Members during shifts.
• Ability to set goals and delegate tasks to team.
• Provide timely feedback to celebrate successes and guide improvement.

Responsibilities

• Coach Crew Members throughout shifts to meet Brand standards and guest experience.
• Assign tasks, set goals, and motivate the team.
• Recognize achievements and provide constructive feedback to crew.

Skills

Coaching

Leadership

Guest experience

Job description

Dunkin Franchisee is seeking a Shift Leader to coach Crew Members during each shift, ensuring Brand standards are met and guests receive a friendly experience. You will set goals, assign tasks, and motivate the team, celebrating successes with timely feedback.

The role emphasizes leadership, teamwork, and delivering consistent guest satisfaction in a fast-paced environment at our Dunkin location.