Shift Leader: Team Coach for Guest Experience

Dunkin' | D&M Enterprizes; Edenburg (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin Donuts franchisee is seeking a Shift Leader to coach Crew Members, ensure brand standards, and deliver a friendly guest experience. You will lead by example and help maintain a positive store environment.

You will set goals, assign tasks, and motivate teammates, providing timely feedback to help them grow and perform at their best. This role is on-site and customer-facing, contributing to daily operations and guest satisfaction.

Qualifications

• Coaching Crew Members to execute operational Brand standards and deliver a great guest experience.
• Set goals, provide job assignments, and motivate others with timely feedback.

Responsibilities

• Coach Crew Members to execute brand standards and deliver a great guest experience.

Job description

Dunkin Donuts franchisee is seeking a Shift Leader to coach Crew Members, ensure brand standards, and deliver a friendly guest experience. You will lead by example and help maintain a positive store environment.

You will set goals, assign tasks, and motivate teammates, providing timely feedback to help them grow and perform at their best. This role is on-site and customer-facing, contributing to daily operations and guest satisfaction.