Shift Leader: Team Coach & Guest Experience Champion

Dunkin' | The DaRosa Group; Topsham (ME); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth

Job summary

Dunkin' franchisee in Maine is seeking a Shift Leader to coach Crew Members during shifts, ensuring operations meet brand standards and deliver a friendly guest experience.

You will set goals, assign tasks, motivate the team, and provide timely feedback to help staff grow while maintaining high service levels. This role emphasizes teamwork, reliability, and guest satisfaction in a fast-paced environment.

Responsibilities

• Coaches Crew Members during shifts to execute operational Brand standards and deliver a great guest experience.
• Sets goals, provides job assignments, and motivates others, celebrating successes and providing timely feedback.

Job description

Dunkin' franchisee in Maine is seeking a Shift Leader to coach Crew Members during shifts, ensuring operations meet brand standards and deliver a friendly guest experience.

You will set goals, assign tasks, motivate the team, and provide timely feedback to help staff grow while maintaining high service levels. This role emphasizes teamwork, reliability, and guest satisfaction in a fast-paced environment.