Shift Leader - Team Coach & Guest Experience

Wingmen V Llc; East Peoria (IL); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Employee discounts

Flexible shifts

Career advancement opportunities

Job summary

Wingmen V Llc in East Peoria is seeking a dedicated individual to provide support to the management team during peak periods. As a key part of the operation, you will ensure that all guests receive excellent service and that restaurant operations run efficiently.

The ideal candidate will possess strong leadership skills, knowledge of restaurant procedures, and the ability to manage team dynamics. This role offers an opportunity for career growth and requires a commitment to customer satisfaction.

Qualifications

• Minimum 21 years of age.
• Knowledge of food safety and sanitation procedures.
• Ability to resolve guest issues effectively.

Responsibilities

• Ensure table visits and resolve guest issues.
• Lead Team Members and manage shift tasks.
• Monitor food quality and team safety.

Skills

Leadership and facilitation abilities

Knowledgeable in restaurant operations

Superior verbal communication

Customer service skills

Conflict management skills

Education

High school diploma or equivalent

Wing Certified Trainer certification

Shift Leader certification

Job description

Wingmen V Llc in East Peoria is seeking a dedicated individual to provide support to the management team during peak periods. As a key part of the operation, you will ensure that all guests receive excellent service and that restaurant operations run efficiently.

The ideal candidate will possess strong leadership skills, knowledge of restaurant procedures, and the ability to manage team dynamics. This role offers an opportunity for career growth and requires a commitment to customer satisfaction.