Shift Lead in Springfield: Elevate Guest Experience

Wingmen V Llc; Springfield (OR); On-site; USD 20,732 - 28,929; Full time

Job summary

Wingmen V Llc is seeking a dedicated individual for a role that supports management, ensuring outstanding guest experiences and leading Team Members effectively. Responsibilities include managing shift operations, coaching staff, and overseeing restaurant procedures during peak times.

The ideal candidate is at least 21 years old, possesses leadership skills, and has a background in restaurant operations. Join us in creating a welcoming environment for our guests while maintaining operational excellence.

Qualifications

• Must be 21 years or older.
• Experience in managing others is preferred.
• Knowledge of food safety and security procedures.

Responsibilities

• Ensure that all table visits and Guest issues are resolved.
• Lead and coach Team Members' performance.
• Perform shift change and complete necessary paperwork.

Skills

Leadership and facilitation abilities

Knowledge of restaurant operations

Superior verbal communication

Customer service excellence

Conflict management skills

Education

Minimum 21 years of age

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Wingmen V Llc is seeking a dedicated individual for a role that supports management, ensuring outstanding guest experiences and leading Team Members effectively. Responsibilities include managing shift operations, coaching staff, and overseeing restaurant procedures during peak times.

The ideal candidate is at least 21 years old, possesses leadership skills, and has a background in restaurant operations. Join us in creating a welcoming environment for our guests while maintaining operational excellence.