Shift Leader: Team & Guest Experience Coach

Wingmen V Llc; Tualatin (OR); On-site; USD 22,454 - 28,929; Full time

Job summary

Wingmen V Llc in Tualatin, OR, seeks a dedicated Team Leader to support management and enhance restaurant performance. This role requires leadership in restaurant operations and ensuring guest satisfaction during peak periods.

The ideal candidate should possess excellent communication skills and experience in customer service, alongside relevant certifications. Must be 21+, reliable, and capable of maintaining fast-paced work.

Qualifications

• Minimum 21 years of age.
• Knowledge of food safety and sanitation procedures.
• Basic mathematical skills.

Responsibilities

• Ensure 100% of table visits are performed throughout the shift.
• Lead and coach Team Member performance.
• Monitor food quality and safety throughout the shift.

Skills

Leadership and facilitation abilities

Superior verbal communication

Knowledge of restaurant operations

Customer service

Conflict management skills

Education

Certification as a Wing Certified Trainer

Shift Leader certification

Job description

Wingmen V Llc in Tualatin, OR, seeks a dedicated Team Leader to support management and enhance restaurant performance. This role requires leadership in restaurant operations and ensuring guest satisfaction during peak periods.

The ideal candidate should possess excellent communication skills and experience in customer service, alongside relevant certifications. Must be 21+, reliable, and capable of maintaining fast-paced work.