Shift Leader: Team Coach for Guest Experience

Dunkin' | The Falcons Group; LaGrange (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' franchisee is seeking a Shift Leader to guide Crew Members during each shift, ensuring adherence to Brand standards and delivering a positive guest experience. The role involves setting goals, assigning tasks, and motivating the team while celebrating successes and offering timely feedback.

The successful candidate will thrive in a fast-paced environment, lead by example, and contribute to a collaborative team culture that drives guest satisfaction and store performance.

Qualifications

• Experience coaching teams in fast-paced environments.
• Ability to deliver friendly guest experience and teamwork.

Responsibilities

• Coach crew members to execute Brand standards during shifts.
• Set goals, assign tasks, and motivate the team to achieve targets.
• Provide timely feedback and recognize successes to reinforce performance.

Skills

Coaching

Leadership

Feedback

Team motivation

Job description

Dunkin' franchisee is seeking a Shift Leader to guide Crew Members during each shift, ensuring adherence to Brand standards and delivering a positive guest experience. The role involves setting goals, assigning tasks, and motivating the team while celebrating successes and offering timely feedback.

The successful candidate will thrive in a fast-paced environment, lead by example, and contribute to a collaborative team culture that drives guest satisfaction and store performance.