Shift Leader: Guest Experience & Team Growth Coach
Dunkin' | Donuts by WJD Corp
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Benefits offered by this job
Job summary
The Dunkin franchisee is seeking a Shift Leader to coach Crew Members and ensure brand standards on every shift.
You will guide assignments, motivate the team, and deliver a friendly guest experience while upholding Dunkin's service and quality expectations.
Excellent communication and leadership are essential, with opportunities for growth within the company for those who excel.
Qualifications
- Experience supervising and leading a team.
- Ability to coach Crew Members during shifts.
- Strong customer service and guest experience skills.
Responsibilities
- Coach Crew Members throughout shifts to meet brand standards.
- Set goals, provide assignments, and motivate the team.
- Foster a friendly guest experience and ensure timely feedback.
Skills
Job description
The Dunkin franchisee is seeking a Shift Leader to coach Crew Members and ensure brand standards on every shift.
You will guide assignments, motivate the team, and deliver a friendly guest experience while upholding Dunkin's service and quality expectations.
Excellent communication and leadership are essential, with opportunities for growth within the company for those who excel.
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