Shift Leader & Team Captain — High-Energy Retail

Rally House; Derry Township (Dauphin County); On-site; USD 20,000 - 24,000; Part time

Job summary

Rally House is looking for a Team Captain to guide the store floor, energize the team, and ensure a memorable guest experience during shifts.

You will coach teammates, prioritize tasks, and uphold merchandising and service standards in a fast-paced sports retail environment. This role requires a passion for sports and community involvement, with opportunities to engage guests during local events.

Qualifications

• Must be at least 18 years old.
• 1-2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.
• Ability to stand and walk for extended periods; lift up to 50 pounds.

Responsibilities

• Support onboarding and training of new team members.
• Provide in-the-moment coaching and feedback to team members.
• Prioritize and delegate tasks during shifts to ensure execution.
• Lead the floor to ensure service coverage and prioritize guests.
• Drive sales during assigned shifts through guest focus and urgency.

Skills

Social

Customer Centric

Action Oriented

Directs Work

Job description

Rally House is looking for a Team Captain to guide the store floor, energize the team, and ensure a memorable guest experience during shifts.

You will coach teammates, prioritize tasks, and uphold merchandising and service standards in a fast-paced sports retail environment. This role requires a passion for sports and community involvement, with opportunities to engage guests during local events.