Shift Leader & Team Captain – High-Energy Retail

Rally House; Columbia Township (MO); On-site; USD 23,000 - 27,000; Full time

Job summary

Rally House in Missouri is seeking a Team Captain to guide the store team, set pace on the floor, and keep the team energized. You will help with coaching, prioritize tasks, and model service standards to deliver an engaging guest experience.

Responsibilities span people, operations, merchandising, and service, with a focus on driving sales during shifts and supporting events. The role requires 18+ and 1–2 years retail experience, with 10–20 hours weekly availability.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Onboard and train new team members
• Maintain high-energy, high-commitment store culture
• Model service behaviors and standards consistently
• Provide in-the-moment coaching and feedback to team members
• Prioritize and delegate tasks during shifts to ensure execution
• Serve as a go-to resource for basic operational questions
• Validate completion of daily operational routines
• Escalate operational risks and gaps to leadership quickly

Skills

Social

Customer Centric

Action Oriented

Directs Work

Job description

Rally House in Missouri is seeking a Team Captain to guide the store team, set pace on the floor, and keep the team energized. You will help with coaching, prioritize tasks, and model service standards to deliver an engaging guest experience.

Responsibilities span people, operations, merchandising, and service, with a focus on driving sales during shifts and supporting events. The role requires 18+ and 1–2 years retail experience, with 10–20 hours weekly availability.