Shift Leader: Store Operations & Customer Experience

Royal Farms; Hyattsville (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Royal Farms in Hyattsville, MD seeks a Team Leader to oversee store operations on duty and act as Person in Charge when needed. You will supervise shift tasks, ensure excellent customer service, manage food and beverage programs, and maintain safety and store standards.

Qualifications include a high school education, strong communication and leadership abilities, and the willingness to train and develop team members. Evening/weekend shifts are common, with a focus on reliable performance.

Qualifications

• Must have strong written, verbal and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated leadership and ability to coach and develop team members.
• Preferred ANSI-approved Food Safety Manager Certification.

Responsibilities

• Lead store operations on duty as Person in Charge when required.
• Ensure customer service, product availability, and safe, compliant operations.
• Oversee shift tasks, POS transactions, and cash controls.
• Train and coach team members to meet operational standards.
• Maintain store cleanliness, safety, and merchandising standards.

Skills

Strong written communication

Supervisory and organizational skills

Demonstrated leadership

Team development and coaching

Education

High school diploma or GED

Job description

Royal Farms in Hyattsville, MD seeks a Team Leader to oversee store operations on duty and act as Person in Charge when needed. You will supervise shift tasks, ensure excellent customer service, manage food and beverage programs, and maintain safety and store standards.

Qualifications include a high school education, strong communication and leadership abilities, and the willingness to train and develop team members. Evening/weekend shifts are common, with a focus on reliable performance.