Shift Leader: Elevate Customer Experience & Ops

Royal Farms; Camp Springs (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Store discount

Job summary

Royal Farms in Camp Springs, MD seeks a Team Leader to manage store operations during shifts, lead the team, and ensure excellent customer service. The role emphasizes coaching, food service execution, safety, and compliance with SOPs.

Strong leadership and communication skills are essential, along with the ability to stand for long periods and handle cash and POS tasks. The position requires a high school diploma or GED, 18+ years of age, and flexibility for second/third shift, weekends, and

Qualifications

• Must be at least 18 years old.
• Must possess a high school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Demonstrated leadership ability and ability to develop team members.

Responsibilities

• Oversee store operations on duty as Person in Charge and support management in customer service and product availability.
• Coach team members to deliver friendly, knowledgeable service and maintain standards.
• Ensure food service programs are executed properly and store cleanliness and safety are maintained.
• Perform shift tasks including POS transactions, vendor check-ins, and cash controls.
• Maintain store appearance, equipment upkeep, and adherence to policies and procedures.

Skills

Team leadership

Supervisory skills

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

POS system

Job description

Royal Farms in Camp Springs, MD seeks a Team Leader to manage store operations during shifts, lead the team, and ensure excellent customer service. The role emphasizes coaching, food service execution, safety, and compliance with SOPs.

Strong leadership and communication skills are essential, along with the ability to stand for long periods and handle cash and POS tasks. The position requires a high school diploma or GED, 18+ years of age, and flexibility for second/third shift, weekends, and