Shift Leader - Shelby - 3180

Ruby Tuesday; Shelby (NC); On-site; USD 13,776 - 22,041; Part time

Job summary

Ruby Tuesday in Shelby, NC is seeking a Shift Leader to assist in leading daily restaurant operations. The role involves training and developing team members to deliver an excellent guest experience. The Shift Leader will also manage food safety processes and ensure adherence to company policies.

Ideal candidates will have supervisory skills and a commitment to maintaining service quality. This is a dynamic role reporting directly to the General Manager, with responsibilities involving up to 25 team members.

Qualifications

• Must present a professional image at all times.
• Experience in leadership or management role preferred.
• Ability to coach, counsel, and develop team members.

Responsibilities

• Assist management with leading daily operations.
• Train and develop team members for excellent guest service.
• Manage processes including food safety and menu rollouts.

Job description

Job Details Job Location: 3180-Shelby - SHELBY, NC 28152 Salary Range: $10.00 - $16.00 Hourly

JOB SUMMARY This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety, and food quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position requires attendance as scheduled.
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE.
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food safety, etc.
• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
• Responsible for assisting the management team with the execution of new initiatives including new product and menu rollouts.
• Other responsibilities, as assigned.

SUPERVISORY RESPONSIBILITIES

Reporting to the General Manager, the Shift Leader is responsible for supervising 15 – 25 team members.

Qualifications