Shift Leader - Rock Hill - 4282

Ruby Tuesday; Rock Hill (SC); On-site; USD 13,776 - 24,796; Full time

Job summary

Ruby Tuesday is looking for a Shift Leader in Rock Hill, SC, responsible for guiding daily operations and ensuring a great guest experience. The role includes training team members and managing restaurant activities.

The ideal candidate will demonstrate leadership, a commitment to quality service, and the ability to adhere to health and safety regulations. A friendly and professional attitude is essential to succeed in this dynamic environment.

Qualifications

• Experience in restaurant operations preferred.
• Ability to motivate and lead a team.
• Must present a professional image.

Responsibilities

• Assist in day-to-day restaurant operations.
• Lead training and development for Team Members.
• Ensure high standards of guest service.

Skills

Team Leadership

Coaching and Development

Customer Service

Operational Compliance

Job description

Job Details

Job Location: 4282-Rock Hill - ROCK HILL, SC 29730
Salary Range: $10.00 - $18.00 Hourly

Job Summary

This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality.

Essential Duties and Responsibilities

• This position requires attendance as scheduled.
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE.
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food safety, etc.
• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
• Responsible for assisting the management team with the execution of new initiatives including new product and menu rollouts.
• Other responsibilities, as assigned.

Supervisory Responsibilities

Reporting to the General Manager, the Shift Leader is responsible for supervising 15 – 25 team members.