Shift Leader - Shrewsbury - 4856

Ruby Tuesday; Pennsylvania; On-site; USD 20,664 - 22,041; Full time

Job summary

Ruby Tuesday is seeking a Shift Leader to assist the management team in ensuring smooth daily operations at the restaurant in New Freedom, PA. This role involves leading and training team members while maintaining high standards of guest service.

The successful candidate will manage various processes including food safety and quality control, ensuring all team members adhere to company policies. Supervisory experience is required as this role will oversee 15 to 25 team members.

Qualifications

• Must present a professional image at all times.
• Experience in teaching, training, and leading team members.
• Ability to handle guest complaints and ensure food quality.

Responsibilities

• Assist with leading day-to-day restaurant operations.
• Ensure each guest receives excellent service.
• Recruit, train, and develop team members.
• Adhere to company policies and wage regulations.
• Manage food preparation and safety processes.

Job description

Job Details

Job Location: 4856-Shrewsbury – NEW FREEDOM, PA 17349
Salary Range: $15.00 – $16.00 Hourly

Job Summary

This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality.

Essential Duties and Responsibilities

• Attendance as scheduled.
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE.
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food safety, etc.
• Verify that all food is prepared to spec with regard to portion, preparation, and plate presentation.
• Responsible for assisting the management team with the execution of new initiatives including new product and menu rollouts.
• Other responsibilities, as assigned.

Supervisory Responsibilities

Reporting to the General Manager, the Shift Leader is responsible for supervising 15 – 25 team members.