Shift Leader: Service & Team Coach

Chicken Salad Chick; Westerville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible schedules

Leadership opportunities

Competitive pay and discounts

Bonus opportunities

Job summary

Chicken Salad Chick in Westerville, OH is seeking a Shift Leader to support the leadership team in delivering exceptional guest experiences and operational excellence. The role involves coordinating teams, maintaining the facility, and upholding Chicken Salad Chick standards.

The position requires at least 1 year of restaurant experience, 18+ years old, and the ability to work a rotating schedule including openings, mid-shifts, and closings Monday through Saturday.

Qualifications

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Familar with Microsoft Office Suite
• Excellent written and oral communication skills
• Excellent organization skills and the ability to multitask
• Ability to quickly learn and master new computer software and technology
• Work a maximum of up to forty hours per week in the restaurant
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead all Team Members
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities
• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed

Responsibilities

• Lead restaurant teams and guests while focusing on delivering operational excellence.
• Embrace the Chicken Salad Chick culture and assist leadership in managing administration and facilities.
• Coach and direct Team Members and communicate goals to the team.
• Ensure guests receive excellent customer service and uphold food quality and safety.

Skills

Customer service

Teamwork

Communication

Multitasking

Attention to detail

Leadership

Education

Restaurant experience

Job description

Chicken Salad Chick in Westerville, OH is seeking a Shift Leader to support the leadership team in delivering exceptional guest experiences and operational excellence. The role involves coordinating teams, maintaining the facility, and upholding Chicken Salad Chick standards.

The position requires at least 1 year of restaurant experience, 18+ years old, and the ability to work a rotating schedule including openings, mid-shifts, and closings Monday through Saturday.