Shift Leader: Lead Guests, Elevate Team, Grow Your Career

The Press Club Grill; Fairview Park (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meal per shift

Competitive pay

Closed Sundays

Growth opportunities

Job summary

Chicken Salad Chick is seeking a Shift Lead in Fairview Park to support the general manager and assistant manager. You’ll lead the shift, deliver outstanding guest service, and help maintain a positive, energetic workplace.

This role requires strong leadership, excellent communication, and a commitment to safety and quality. You will supervise staff, handle opening/closing tasks, and ensure exceptional hospitality across all guest interactions.

Qualifications

• Minimum 18 years old.
• High school diploma or equivalent.
• Restaurant leadership or management experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Lead the shift: Serve as Manager on Duty and make decisions that keep the restaurant running smoothly.
• Lead the team: Assign positions, coach team members, provide training, and help create a positive work environment.
• Take care of guests: Deliver friendly, fast, and exceptional hospitality.
• Maintain standards: Ensure food quality, safety, cleanliness, and sanitation standards are met.
• Run daily operations: Support opening and closing, cash handling, stocking, catering orders, promotions, and shift procedures.
• Follow company standards: Ensure policies, procedures, labor laws, and safety requirements are followed.
• Support management: Assist the GM and AM with daily operations and administrative tasks.

Skills

Leadership experience

Customer service

Communication

Flexible schedule

Reliability

Education

High school diploma

Job description

Chicken Salad Chick is seeking a Shift Lead in Fairview Park to support the general manager and assistant manager. You’ll lead the shift, deliver outstanding guest service, and help maintain a positive, energetic workplace.

This role requires strong leadership, excellent communication, and a commitment to safety and quality. You will supervise staff, handle opening/closing tasks, and ensure exceptional hospitality across all guest interactions.