Shift Leader: Service, Quality & Ops Coach

Taco Bell; Philadelphia (Philadelphia County); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Taco Bell in Philadelphia is seeking a Shift Manager to support the management team in daily administrative and operational tasks. The role emphasizes delivering fast, accurate service while upholding brand standards and providing ongoing coaching to crew on customer service, product quality, and speed of service.

In the absence of management, the Shift Manager may open or close the restaurant, oversee cash procedures and deliveries, and monitor inventory to ensure smooth operations and

Qualifications

• Hourly position assisting management with routine administrative and operational tasks.
• Focal points include customer service excellence, product and facility standards, and food handling procedures.
• HR tasks limited to crew training and coaching; may open/close in absence of management.

Responsabilités

• Maintains fast, accurate service and adheres to quality standards.
• Shares in cash procedures such as deposits, making change, and opening/closing safe.

Connaissances

Customer service

Leadership

Food safety

Inventory management

Formation

High school diploma

Outils

POS system

Description du poste

Taco Bell in Philadelphia is seeking a Shift Manager to support the management team in daily administrative and operational tasks. The role emphasizes delivering fast, accurate service while upholding brand standards and providing ongoing coaching to crew on customer service, product quality, and speed of service.

In the absence of management, the Shift Manager may open or close the restaurant, oversee cash procedures and deliveries, and monitor inventory to ensure smooth operations and