Shift Leader: Guest Service & Operations Coach

Taco Bell; Willow Grove (PA); On-site; USD 16,531 - 22,041; Full time

Job summary

Taco Bell in Willow Grove, PA is seeking a Shift Leader to support management in daily restaurant operations. This hourly role blends customer service excellence with food safety and quality oversight.

You will coach crew, manage opening and closing tasks when needed, and help ensure fast, accurate service while maintaining company standards. The position emphasizes hands-on supervision, inventory checks, and adherence to procedures, with opportunities to develop leadership skills in a

Responsibilities

• Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
• Conducts periodic food safety audits.
• Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.

Job description

Taco Bell in Willow Grove, PA is seeking a Shift Leader to support management in daily restaurant operations. This hourly role blends customer service excellence with food safety and quality oversight.

You will coach crew, manage opening and closing tasks when needed, and help ensure fast, accurate service while maintaining company standards. The position emphasizes hands-on supervision, inventory checks, and adherence to procedures, with opportunities to develop leadership skills in a