Restaurant Shift Leader: Service, Quality & Ops

Taco Bell; Shillington (Berks County); On-site; USD 30,000 - 45,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist management in operational tasks at its Shillington location. The Shift Leader will drive customer satisfaction, maintain service quality, and manage daily operations including cash procedures.

This position is crucial for ensuring adherence to food safety standards and providing coaching to crew members. The ideal candidate will be involved in training and can assume opening and closing responsibilities in the absence of management.

Responsibilities

• Drive excellence in customer service and maintain company standards.
• Conduct periodic food safety audits.
• Provide coaching and feedback to crew on service quality.
• Share responsibility for cash procedures and inventory management.
• Monitor performance and resolve operational bottlenecks.
• Ensure training for crew in Learning Zone.

Job description

Taco Bell is seeking a Shift Leader to assist management in operational tasks at its Shillington location. The Shift Leader will drive customer satisfaction, maintain service quality, and manage daily operations including cash procedures.

This position is crucial for ensuring adherence to food safety standards and providing coaching to crew members. The ideal candidate will be involved in training and can assume opening and closing responsibilities in the absence of management.