Shift Leader: Service Excellence & Team Growth

Harri; Maine Township (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Vacation time

Health insurance after training period

Daily Pay

Job summary

Harri is seeking a Shift Leader to support restaurant management and ensure execution of location standards. You will coach staff, maintain cleanliness, and uphold food quality while delivering an exceptional guest experience.

The role requires 38–40 hours per week, with local travel to the restaurant and coordination with the GM/AGM/DM. Medical benefits follow training and eligibility, along with other team support initiatives.

Qualifications

• Must demonstrate ability to coach staff to deliver excellent customer service.
• Strong leadership and role-model behavior for the Jersey Mike’s team.
• Experience with cash handling and POS procedures.

Responsibilities

• Coach staff to deliver high-quality customer service and food.
• Produce high-quality meals consistent with brand standards.
• Deliver the Jersey Mike’s experience to guests.
• Handle cash transactions accurately.
• Follow the Learning Management System Training Program.

Skills

Customer service

Leadership

Cash handling

Communication

Staff coaching

Education

Four-position certification

Job description

Harri is seeking a Shift Leader to support restaurant management and ensure execution of location standards. You will coach staff, maintain cleanliness, and uphold food quality while delivering an exceptional guest experience.

The role requires 38–40 hours per week, with local travel to the restaurant and coordination with the GM/AGM/DM. Medical benefits follow training and eligibility, along with other team support initiatives.