Shift Leader: Service Excellence & Team Coach

J000335 JIB Nematzadeh Enterprises; Olga (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay and leadership

Paid training and leadership developm

Flexible scheduling

Growth opportunities within franchise

Supportive family-owned culture

Employee meals and discounts

Job summary

Jack in the Box is seeking a Team Leader to mentor crew, model guest-focused service, and help ensure smooth shifts. You will work closely with management to uphold standards and foster a positive, inclusive workplace.

Ideal candidates bring hospitality experience, leadership presence, and a commitment to teamwork. This hands-on role offers growth opportunities within our franchise and a supportive culture.

Qualifications

• Previous experience in fast food or customer service preferred.
• Natural leadership skills and a positive attitude.
• Strong communication and problem-solving abilities.
• Ability to lead by example in a fast-paced environment.
• Dependability, professionalism, and integrity.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts
• Set the example for excellent guest service and teamwork
• Assist with opening and closing duties as assigned
• Ensure food quality, speed of service, and cleanliness standards are met
• Coach, train, and motivate team members on the floor
• Help resolve guest concerns professionally and respectfully
• Monitor food safety, sanitation, and cash-handling procedures
• Communicate effectively with managers and team members

Skills

Leadership

Communication

Problem solving

Team leadership

Dependability

Respectful workplace

Job description

Jack in the Box is seeking a Team Leader to mentor crew, model guest-focused service, and help ensure smooth shifts. You will work closely with management to uphold standards and foster a positive, inclusive workplace.

Ideal candidates bring hospitality experience, leadership presence, and a commitment to teamwork. This hands-on role offers growth opportunities within our franchise and a supportive culture.