Shift Leader: Guest Experience & Team Growth

J000359 JIB SBF Foods

Santa Barbara (CA)

On-site

USD 40,000 - 54,000

Full time

14 days+
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Benefits offered by this job

Competitive leadership pay
Paid training and leadership developm"
Flexible scheduling
Opportunities for growth within the J|

Job summary

Jack in the Box is seeking a hands-on Team Leader to help guide the shift, support crew members, and deliver great guest experiences. You will work closely with management to keep operations running smoothly while fostering a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to take the next step in leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.

Qualifications

  • Previous experience in fast food or customer service preferred
  • Natural leadership skills and a positive attitude
  • Strong communication and problem-solving abilities
  • Ability to lead by example in a fast-paced environment
  • Dependability, professionalism, and integrity
  • Commitment to treating everyone with respect

Responsibilities

  • Lead and support crew members during assigned shifts
  • Set the example for excellent guest service and teamwork
  • Assist with opening and closing duties as assigned
  • Ensure food quality, speed of service, and cleanliness standards are met
  • Coach, train, and motivate team members on the floor
  • Help resolve guest concerns professionally and respectfully
  • Monitor food safety, sanitation, and cash-handling procedures
  • Communicate effectively with managers and team members

Skills

Leadership
Communication
Problem-solving
Lead by example
Dependability
Integrity
Respect

Job description

Jack in the Box is seeking a hands-on Team Leader to help guide the shift, support crew members, and deliver great guest experiences. You will work closely with management to keep operations running smoothly while fostering a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to take the next step in leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.

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