Shift Leader, Reynoldsburg

Nothing Bundt Cakes; Reynoldsburg (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Nothing Bundt Cakes is seeking a Shift Leader to work closely with the General Manager and Assistant Manager to uphold NbC standards, deliver outstanding guest experiences, and drive bakery profitability. The role involves leading the team, executing daily operations, and embodying the NbC culture to motivate staff and delight guests.

The Shift Leader will contribute to a warm, welcoming environment, coach team members, and help promote the brand through excellent service and reliable execution

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team to deliver a superior guest experience.
• Collaborate with bakery management to drive sales and profitability.
• Execute day-to-day bakery operations in compliance with NbC standards.
• Create a welcoming, high-energy environment for guests and team members.

Skills

Guest-facing experience

Team leadership

Coaching others

Education

High school diploma or GED

Post-secondary education is a plus

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the General Manager, Assistant Manager, and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Here are some others:

• We have great operating hours

• Cake discounts. Yummm!

• This job is fun. It’s literally a piece of cake!

• This is a great place to make new friends!

• We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.

• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.

• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.

• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.