Shift Leader

Nothing Bundt Cakes; Baton Rouge, Northern (LA, KY); Hybrid; USD 1,791,000 - 2,342,000; Full time

Job summary

Nothing Bundt Cakes in Baton Rouge, LA is seeking a Shift Leader to assist the Assistant Bakery Manager and Bakery Manager in delivering high-quality cakes and a warm guest experience.

You will lead and coach team members, help drive daily sales and profitability, and ensure operations align with NbC standards. This role offers opportunities for growth within the brand and exposure to all aspects of bakery leadership.

Qualifications

• High school diploma or GED required; college is a plus.
• 1–3 years guest-facing experience in retail/food service, with leadership potential.
• Experience coaching others, directing work, and achieving productivity goals.

Responsibilities

• Lead and coach team members to deliver a superior guest experience.
• Support Bakery Manager and Assistant Bakery Manager in daily operations.
• Help drive sales and profitability while ensuring NbC standards are followed.
• Manage day-to-day tasks and maintain a welcoming shop environment.

Skills

Guest-facing experience

Leadership potential

MS Office

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.
• Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.