Bakery Shift Leader - Lead Guest Experience & Growth

Ontario Trillium Foundation; Westerville (OH); On-site; USD 19,000 - 23,000; Full time

Job summary

Nothing Bundt Cakes in Westerville, OH is hiring a Shift Leader to work with the General Manager, Assistant Manager, and team to ensure the highest-quality cakes, a warm environment, and a superior guest experience.

You will share in team leadership, coach staff, and help drive sales and profitability while maintaining NbC standards and culture. The role offers growth opportunities within a growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team members to deliver a superior guest experience.
• Partner with General Manager to drive sales and profitability.
• Manage day-to-day bakery operations and ensure NbC standards are met.
• Flexibility to work various shifts including early mornings, evenings, weekends and holidays.

Job description

Nothing Bundt Cakes in Westerville, OH is hiring a Shift Leader to work with the General Manager, Assistant Manager, and team to ensure the highest-quality cakes, a warm environment, and a superior guest experience.

You will share in team leadership, coach staff, and help drive sales and profitability while maintaining NbC standards and culture. The role offers growth opportunities within a growing brand.