Shift Lead

Nothing Bundt Cakes #34; Franklin (TN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

The Nothing Bundt Cakes Franklin store is hiring a Shift Leader to work alongside management and team members to ensure high-quality cakes and a welcoming guest experience.

You will lead by example, coach staff, drive daily sales, and help maintain NbC standards across all bakery operations, including opening/closing duties, training new team members, and promoting a positive team culture.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team to deliver high-quality guest experience.
• Support bakery management in daily operations and sales.
• Ensure compliance with NbC standards and brand culture.
• Flexible to work various shifts including mornings, evenings, weekends, and holidays.

Skills

Guest-facing experience

Team leadership

Training and coaching

Customer service excellence

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Competitive salary
• Employee discounts

The Nothing Bundt Cakes (NbC) Shift Leader

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the Assistant Manager, General Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.