Shift Leader, Westerville

Ontario Trillium Foundation; Westerville (OH); On-site; USD 19,000 - 23,000; Full time

Job summary

Nothing Bundt Cakes in Westerville, OH is hiring a Shift Leader to work with the General Manager, Assistant Manager, and team to ensure the highest-quality cakes, a warm environment, and a superior guest experience.

You will share in team leadership, coach staff, and help drive sales and profitability while maintaining NbC standards and culture. The role offers growth opportunities within a growing brand.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Lead and coach team members to deliver a superior guest experience.
• Partner with General Manager to drive sales and profitability.
• Manage day-to-day bakery operations and ensure NbC standards are met.
• Flexibility to work various shifts including early mornings, evenings, weekends and holidays.

Job description

The Nothing Bundt Cakes (NbC) Shift Leader works alongside the General Manager, Assistant Manager, and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Leader shares in team leadership and collaborates with the bakery management in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.