Shift Leader, Retail Auto Parts & Customer Experience

O'Reilly Auto Parts; Hollywood (MD); Presencial; USD 20.664 - 30.307; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Descripción de la vacante

O'Reilly Auto Parts in Hollywood, Maryland is seeking a Retail Service Specialist to assist the Store Manager and deliver exceptional customer service. You will oversee store operations and shift management in the absence of other managers.

The ideal candidate should have strong communication skills and the ability to obtain an RSS Certification. O'Reilly offers competitive wages, health benefits, and opportunities for career advancement.

Formación

• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilidades

• Support Store Manager and Assistant Managers.
• Lead store team members in customer service.
• Process customer returns and exchanges efficiently.
• Handle special orders and outside purchases.
• Ensure compliance with company policies.

Conocimientos

Strong communication skills

Ability to obtain RSS Certification

Descripción del empleo

O'Reilly Auto Parts in Hollywood, Maryland is seeking a Retail Service Specialist to assist the Store Manager and deliver exceptional customer service. You will oversee store operations and shift management in the absence of other managers.

The ideal candidate should have strong communication skills and the ability to obtain an RSS Certification. O'Reilly offers competitive wages, health benefits, and opportunities for career advancement.