Shift Leader - Restaurant Operations & Team Development

Default CKE Brand; Fontana (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Ultipro in Fontana, CA is seeking a Shift Leader to support the General Manager and on-duty supervisor in daily restaurant operations. You will guide Crew Persons and Team Leaders to deliver quality service, maintain standards, and execute the restaurant's business plan.

The role emphasizes staffing, training, cash handling, safety, and process improvement. You will partner with the Management Team to maximize sales, control costs, and foster a collaborative, courteous environment for guests and

Qualifications

• 2-3 years of restaurant management experience or equivalent.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Strong team-building abilities.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling problems.
• Reliable transportation with valid license and insurance.
• Strong communication and openness to feedback.
• Analytical and organizational skills with ability to drive process improvements.

Responsibilities

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
• Strives to improve the skills and performance of all Crew Persons.
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
• Complies with all Company policies and procedures regarding business and personnel practices.
• Models and encourages Company shared values.
• Demonstrates oral and written communication skills; communicates effectively with various contacts.
• Attends training to stay current on industry trends.
• Participates in meetings, webinars and conference calls.
• Performs other duties and/or special projects as assigned in response to changing business conditions.

Skills

Restaurant management

Customer service

Team building

Cash handling

Time management

Communication

Problem solving

Training/coaching

Education

High School Diploma or GED

Job description

Ultipro in Fontana, CA is seeking a Shift Leader to support the General Manager and on-duty supervisor in daily restaurant operations. You will guide Crew Persons and Team Leaders to deliver quality service, maintain standards, and execute the restaurant's business plan.

The role emphasizes staffing, training, cash handling, safety, and process improvement. You will partner with the Management Team to maximize sales, control costs, and foster a collaborative, courteous environment for guests and