Shift Leader: Pizza Kitchen Operations & Service

Papa Johns; Phoenix (AZ); On-site; USD 42,000 - 55,000; Full time

Job summary

Papa John’s is seeking a restaurant supervisor in Phoenix, Arizona to oversee shifts and operations, ensuring high-quality products and customer service. You will supervise a team, train staff, and uphold company policies while driving profitability and compliance with safety standards.

The role requires strong leadership, attention to detail, and a focus on customer satisfaction. The ideal candidate has solid restaurant experience, the ability to manage cash and inventory, and a commitment to

Qualifications

• High school diploma or GED required.
• Successful and stable employment history.
• Experience in food service or quick-service operations is preferred.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant and ensure each delivered product meets Papa John’s standards.
• Professionally respond to customer concerns and solicit feedback to improve operations and loyalty.
• Supervise a restaurant team, train staff, and maintain staffing levels for projected sales.
• Contribute to sales and profit goals by delivering prompt service, managing cash, inventory and safety standards.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

Education

High School diploma or GED

Job description

Papa John’s is seeking a restaurant supervisor in Phoenix, Arizona to oversee shifts and operations, ensuring high-quality products and customer service. You will supervise a team, train staff, and uphold company policies while driving profitability and compliance with safety standards.

The role requires strong leadership, attention to detail, and a focus on customer satisfaction. The ideal candidate has solid restaurant experience, the ability to manage cash and inventory, and a commitment to