Shift Leader: Pizza Team & Guest Experience

Papa Johns; Fremont (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Papa John’s is seeking a on-site supervisor to oversee shifts and restaurant operations, ensuring high-quality products and excellent customer service. You will train team members, enforce Papa John’s standards, and help maintain safety and cleanliness across the restaurant.

The role requires strong leadership, reliable attendance, and ability to respond to customer concerns promptly while managing cash and inventories according to company guidelines.

Qualifications

• Supervise shifts and operations to ensure quality products and service.
• Respond to customer concerns promptly and professionally.
• Train team members and communicate standards using manuals and handbooks.

Responsibilities

• Supervise shifts and areas to ensure high-quality products and customer service.
• Lead and train team members to meet Papa John’s standards and reflect customer orders accurately.
• Support sales through prompt, friendly service and achieving customer satisfaction targets.
• Manage cash, inventory, and assets following company procedures and safety rules.

Skills

Operations supervision

Customer service

Team leadership

Cash handling

Education

High School diploma or GED

Job description

Papa John’s is seeking a on-site supervisor to oversee shifts and restaurant operations, ensuring high-quality products and excellent customer service. You will train team members, enforce Papa John’s standards, and help maintain safety and cleanliness across the restaurant.

The role requires strong leadership, reliable attendance, and ability to respond to customer concerns promptly while managing cash and inventories according to company guidelines.