Shift Leader - Pizza Kitchen Ops & Service Excellence

Papa John's USA, Inc.; Georgia; On-site; USD 28,000 - 38,000; Full time

Job summary

Papa John's USA, Inc. is seeking a Shift Leader responsible for supervising shifts and managing operations to maintain high-quality products and customer service, ensuring restaurant profitability. Ideal candidates should have a High School diploma or equivalent, preferable lead experience, and must be able to work flexible hours, including nights and weekends.

This role entails adhering to company policies, executing cash management, and completing various restaurant duties to meet customer expectations.

Qualifications

• Must be 18 years of age or older.
• Ability to successfully perform job duties of all positions in the restaurant.
• Must be able to work long hours (32+ hours generally required), including nights and weekends.

Responsibilities

• Supervises shifts and/or work areas in operation.
• Ensures high-quality products and customer service.
• Executes cash management duties and manages inventory.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Previous restaurant shift lead experience preferred

Job description

Papa John's USA, Inc. is seeking a Shift Leader responsible for supervising shifts and managing operations to maintain high-quality products and customer service, ensuring restaurant profitability. Ideal candidates should have a High School diploma or equivalent, preferable lead experience, and must be able to work flexible hours, including nights and weekends.

This role entails adhering to company policies, executing cash management, and completing various restaurant duties to meet customer expectations.