Shift Leader: People, Performance & Hospitality

MOD SUPER FAST PIZZA, LLC.; Town of Oconomowoc (WI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid sick time

401(k)

Free pizza & drinks

Gym membership discount

Counseling services

Job summary

MOD SUPER FAST PIZZA, LLC. is seeking a Restaurant Supervisor Lead to join our store leadership team. You will mentor and develop Shift Supervisors and Squad Crew while learning restaurant operations from the General Manager.

You set the tone for the team, welcome all guests, and model our inclusive culture where everyone belongs. MOD promotes internal advancement and supports your long-term career goals within the company.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner.
• Customer service skills and a proven ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for Squad Crew and customers.
• Listen, acknowledge and resolve concerns; escalate to the restaurant general manager as appropriate.
• Manage shift duties checklists and address/escalate any equipment malfunctions.
• Focus on the growth and well-being of the Squad and celebrate wins.

Skills

Customer service

Leadership

Coaching

Communication

Team motivation

Job description

MOD SUPER FAST PIZZA, LLC. is seeking a Restaurant Supervisor Lead to join our store leadership team. You will mentor and develop Shift Supervisors and Squad Crew while learning restaurant operations from the General Manager.

You set the tone for the team, welcome all guests, and model our inclusive culture where everyone belongs. MOD promotes internal advancement and supports your long-term career goals within the company.