Shift Leader: Fast, Safe, Guest-First Operations

McDonald's Restaurants Limited; Newington (NH); On-site; USD 52,000 - 68,000; Full time

Job summary

McDonald’s Restaurants Limited is seeking a Certified Swing Manager to oversee daily restaurant operations on assigned shifts. You will lead the shift team, assign roles, monitor service speed, food quality, and hospitality to ensure fast, friendly, accurate service across drive-thru, counter, kiosk, mobile orders, and curbside.

The role emphasizes food safety, regulatory compliance, and waste-conscious labor deployment.

Qualifications

• Responsibilities include leading the shift team and directing crew members to ensure smooth operations.
• Maintains food safety procedures, handling of time/temperature controls, and cleanliness.
• Manages labor deployment to balance sales volume with cost control.
• Trains and coaches crew on procedures, service behaviors, and brand standards.

Responsibilities

• Lead shift team and direct crew members during assigned shifts.
• Monitor speed of service, order accuracy, and hospitality across all channels.
• Enforce food safety and regulatory compliance on the floor.
• Manage labor deployment and control costs during shifts.

Skills

Leadership

Food safety

Cash handling

Communication

Team development

Job description

McDonald’s Restaurants Limited is seeking a Certified Swing Manager to oversee daily restaurant operations on assigned shifts. You will lead the shift team, assign roles, monitor service speed, food quality, and hospitality to ensure fast, friendly, accurate service across drive-thru, counter, kiosk, mobile orders, and curbside.

The role emphasizes food safety, regulatory compliance, and waste-conscious labor deployment.