Shift Leader: Lead the Team, Delight Guests

Coffee & Bagel Brands; Augusta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Caribou Coffee in Augusta, GA is seeking a Shift Leader to drive store performance alongside the General Manager. You’ll lead shifts, coach team members, and ensure guest connections while upholding SOPs and brand standards.

You bring 1 year of leadership, restaurant, or customer service experience, and are available for early mornings, evenings, and weekends. A high school diploma or GED is required, plus a valid driver’s license and reliable transportation.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• High school diploma or GED equivalent.
• A valid driver’s license and reliable transportation.

Responsibilities

• Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen.
• Think strategically about maximizing product sales and waste management.
• Demonstrate total store vision and take ownership of the look and feel of the store.
• Coach and develop Team Members to ensure SOPs and quality standards are met.

Skills

Leadership

Restaurant experience

Customer service

Education

High school diploma or GED

Job description

Caribou Coffee in Augusta, GA is seeking a Shift Leader to drive store performance alongside the General Manager. You’ll lead shifts, coach team members, and ensure guest connections while upholding SOPs and brand standards.

You bring 1 year of leadership, restaurant, or customer service experience, and are available for early mornings, evenings, and weekends. A high school diploma or GED is required, plus a valid driver’s license and reliable transportation.