Shift Leader: Lead Teams & Elevate Guest Experience

Zax LLC; LaGrange (GA); On-site; USD 22,000 - 25,000; Part time

Job summary

Zax LLC is seeking a Shift Leader for our Zaxbys location in LaGrange, GA. You will manage the shift's product, processes, and people, supervise tasks, and respond to guest complaints. You will train and coach team members to uphold standards and drive performance.

The role emphasizes guest satisfaction, safety, and adherence to company policies. The position offers a path to advancement with the team, and requires leadership, communication, and multitasking abilities to ensure smooth service

Qualifications

• Demonstrates leadership and organizational skills.
• Excellent interpersonal and verbal communication abilities.
• Ability to multi-task and manage time effectively.
• Strong problem-solving and conflict-resolution skills.

Responsibilities

• Lead shift, manage product, process, and people.
• Coach and train team members to meet standards.
• Resolve guest complaints with professionalism and courtesy.
• Plan shift duties and ensure opening/closing tasks are completed.
• Maintain safety and cleanliness, and comply with policies.

Skills

Leadership

Communication

Time management

Problem solving

Multi-tasking

Conflict resolution

Servant leadership

Job description

Zax LLC is seeking a Shift Leader for our Zaxbys location in LaGrange, GA. You will manage the shift's product, processes, and people, supervise tasks, and respond to guest complaints. You will train and coach team members to uphold standards and drive performance.

The role emphasizes guest satisfaction, safety, and adherence to company policies. The position offers a path to advancement with the team, and requires leadership, communication, and multitasking abilities to ensure smooth service