Shift Leader: Lead Team, Elevate Service & Quality

ZAX Zax LLC; Snellville (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

FREE Meals On Shift

50% Off Meals Off Shift

Flexible Schedule

Early Access to Pay

Opportunities to Advance

Benefits Recognition Program

Employee Referral Program

401(k) With Employer Match (additional

Medical, Dental, and Vision Insurance

Short and Long-Term Disability

Employer-Paid Life Insurance

Job summary

Zax LLC's Zaxbys location in Georgia is seeking a Shift Leader to oversee the shift, train staff, and ensure timely, accurate service. You will assign tasks, respond to guest concerns, and maintain safety and quality standards to deliver great guest experiences.

This role requires 18+ and a flexible schedule, with opportunities for advancement and a comprehensive benefits package. You will collaborate with management, manage opening and closing duties, and uphold company policies while

Qualifications

• Must be 18 years of age or older.
• Reliable transportation.
• Ability to work flexible schedule including days, nights, weekends, and holidays.
• Experience in a supervisory role preferred.
• Strong interpersonal and verbal communication skills.
• Ability to multi-task and manage time effectively.
• Knowledge of safety and sanitation guidelines.

Responsibilities

• Lead and train team members to meet company standards.
• Assign tasks and respond to guest complaints.
• Maintain service, product quality, and cleanliness standards.
• Monitor shift goals and performance metrics.
• Manage inventory and coordinate with management.
• Ensure compliance with policies and procedures.
• Handle cash management and closing/opening duties.
• Support guest experience with friendly, respectful service.
• Escalate HR or risk concerns as needed.

Skills

Leadership

Team supervision

Customer service

Effective communication

Shift management

Conflict resolution

Education

High school diploma

Tools

POS system

Cash handling

Job description

Zax LLC's Zaxbys location in Georgia is seeking a Shift Leader to oversee the shift, train staff, and ensure timely, accurate service. You will assign tasks, respond to guest concerns, and maintain safety and quality standards to deliver great guest experiences.

This role requires 18+ and a flexible schedule, with opportunities for advancement and a comprehensive benefits package. You will collaborate with management, manage opening and closing duties, and uphold company policies while