Shift Leader - Fast-Paced Coffee Shop Team Lead, Competitive Pay

Baskin-Robbins; Charlottesville (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Employee Meals

Medical and Dental Insurance

Job summary

Dunkin' Donuts / Baskin-Robbins is seeking a Shift Leader who will be responsible for coaching Crew Members to maintain operational standards and ensure exceptional guest experiences. As a Shift Leader, you will set goals, motivate your team, and oversee daily operations.

The ideal candidate will thrive in a fast-paced environment, prioritize guest needs, and handle multiple responsibilities while ensuring quality service.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills required.
• Restaurant, retail, or supervisory experience preferred.

Responsibilities

• Coach Crew Members throughout their shift.
• Deploy team members to meet guests' needs.
• Support training of Crew Members.
• Hold guests as highest priority.
• Monitor team performance to ensure quality standards.

Skills

Guest Focus

Problem Solving

Building Effective Teams

Math skills

Writing skills

Supervisory experience

Job description

Dunkin' Donuts / Baskin-Robbins is seeking a Shift Leader who will be responsible for coaching Crew Members to maintain operational standards and ensure exceptional guest experiences. As a Shift Leader, you will set goals, motivate your team, and oversee daily operations.

The ideal candidate will thrive in a fast-paced environment, prioritize guest needs, and handle multiple responsibilities while ensuring quality service.