Shift Leader: Lead Team, Drive Service & Profit

Papa John's International; North Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Papa John’s International is hiring a Shift Manager at a franchise location. This leadership role emphasizes excellent customer service, daily operations oversight, and profitability growth.

You will supervise staff, ensure accountability, manage cash and POS duties, monitor inventory, and uphold safety and quality standards. The position offers growth within a global brand and a dynamic restaurant environment.

Qualifications

• Motivation and a strong work ethic are essential.
• Excellent interpersonal and communication skills.
• Ability to lead, motivate, and develop a team.
• Customer-service orientation with a focus on selling and upselling when appropriate.
• Interest in improving store profitability and efficiency.

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage inventory levels using company systems and guidelines to reduce loss.
• Lead a team, maintain a clean, safe, and organized restaurant.
• Follow safety and security standards at all times.
• Have reliable transportation to and from work.
• Lift 50 lbs.
• Perform duties of all positions, including pizza delivery when needed.

Skills

Motivated

Great people skills

Team-builder

Focused on customer-service

Ability to increase profits

Job description

Papa John’s International is hiring a Shift Manager at a franchise location. This leadership role emphasizes excellent customer service, daily operations oversight, and profitability growth.

You will supervise staff, ensure accountability, manage cash and POS duties, monitor inventory, and uphold safety and quality standards. The position offers growth within a global brand and a dynamic restaurant environment.