Shift Leader - Lead Team and Deliver Exceptional Guest Experience

Smashburger | New Jersey; Edison (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tip sharing

Refer a friend bonus

Free meal per shift

Flexible schedules

Medical, dental and vision

Paid time off

401K match

Employee assistance

Fast track for career

Uniform provided

Job summary

Smashburger in Edison, NJ is seeking a Shift Leader to drive guest service and food quality. Reporting to the Restaurant General Manager, you will oversee both FOH and BOH teams, train staff, and ensure daily operations run smoothly.

You will promote a positive work environment, manage labor, uphold food safety standards, and contribute to guest satisfaction. We value reliability and hands-on leadership.

Qualifications

• Excellent attention to detail and organizational skills.
• Proven time management and leadership abilities.
• Strong communication with staff and guests.

Responsibilities

• Manage the performance of FOH & BOH employees.
• Promote a fun and positive work environment.
• Lead training using SmashConnect LMS and standard procedures.
• Monitor daily operations and ensure food safety standards.
• Oversee labor, inventory, and guest experience metrics.

Skills

People management

Communication

Leadership

Time management

Customer service

Tools

SmashConnect LMS

Job description

Smashburger in Edison, NJ is seeking a Shift Leader to drive guest service and food quality. Reporting to the Restaurant General Manager, you will oversee both FOH and BOH teams, train staff, and ensure daily operations run smoothly.

You will promote a positive work environment, manage labor, uphold food safety standards, and contribute to guest satisfaction. We value reliability and hands-on leadership.