Shift Leader: Lead Hospitality, Grow to GM in 2 Years

Sweetgreen; Oak Brook (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tips *some locations*

Competitive wages

Health benefits for part-time and full

Job summary

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations, lead with hospitality, and develop a high-performing team. You will model exemplary service, ensure quality and safety, and mentor teammates to reach operational standards during every shift.

This role offers growth into restaurant management as you demonstrate leadership, accountability, and a passion for real food and community impact.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Hospitality mindset

Team motivation

Operational excellence

English proficiency

Multitasking

Job description

Sweetgreen is hiring a Shift Leader to guide daily restaurant operations, lead with hospitality, and develop a high-performing team. You will model exemplary service, ensure quality and safety, and mentor teammates to reach operational standards during every shift.

This role offers growth into restaurant management as you demonstrate leadership, accountability, and a passion for real food and community impact.