Shift Leader: Lead Hospitality, Path to GM

Sweetgreen; Mountain View (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Tips

Competitive wages

Growth path to leadership

Healthcare

Paid time off

Free meal

401(k)

Merch Shop

Job summary

Sweetgreen is hiring a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food. Lead with confidence, energy, and accountability, helping team members succeed and delivering first-in-class hospitality on every shift.

In this role you’ll manage pace, priorities, and execution across the floor, jump in on any station, and coach staff to elevate service and food quality while upholding food

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work at least 30 hours per week.
• Must be 18 years of age or older.
• Must be authorized to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Shift leadership

Fast-paced environment

Team coordination

Job description

Sweetgreen is hiring a Shift Leader to guide the team, support daily restaurant operations, and bring our mission to life—building healthier communities by connecting people to real food. Lead with confidence, energy, and accountability, helping team members succeed and delivering first-in-class hospitality on every shift.

In this role you’ll manage pace, priorities, and execution across the floor, jump in on any station, and coach staff to elevate service and food quality while upholding food