Shift Leader: Lead Fast-Paced Restaurant Service

Potbelly Sandwich Works; Saint Petersburg (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Potbelly Sandwich Works in Saint Petersburg, FL is seeking a shift supervisor to lead a fast-paced team. You will manage and develop associates to maintain product quality and customer service while controlling costs for each shift.

Responsibilities include opening/closing duties, staff training, and enforcing safety policies. You will ensure training programs are executed to standard, handle customer issues promptly, and promote sales through the shift plan while maintaining a positive work

Qualifications

• Must represent Potbelly values and be 18 years or older.
• Minimum 1-year supervisory experience in a restaurant/retail environment preferred.
• High School diploma required.
• Must work a flexible schedule including opens/closes per week.
• All management team members must complete Food Safety Manager course and pass a proctored exam.

Responsibilities

• Lead associates to run shifts, assign tasks and provide training.
• Ensure station training programs are executed to standard.
• Maintain a clean, safe, and professional work environment.
• Provide fast, friendly, and accurate service to customers.
• Control costs, manage labor, and follow cash handling procedures.

Skills

Leadership

Customer service

Training

Food safety

Education

High School diploma

Job description

Potbelly Sandwich Works in Saint Petersburg, FL is seeking a shift supervisor to lead a fast-paced team. You will manage and develop associates to maintain product quality and customer service while controlling costs for each shift.

Responsibilities include opening/closing duties, staff training, and enforcing safety policies. You will ensure training programs are executed to standard, handle customer issues promptly, and promote sales through the shift plan while maintaining a positive work