Shift Lead: Fast-Paced Service & Team Development

Potbelly Sandwich Works; Largo (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Potbelly Sandwich Works in Largo, Florida, is seeking a Shift Leader to supervise team operations while ensuring excellent customer service and product quality. This role involves managing shift tasks, training associates, and overseeing inventory and cash handling.

The ideal candidate must have supervisory experience, a high school diploma, and knowledge of food safety protocols. This position offers a dynamic work environment and requires reliable transportation.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment preferred.
• Must be 18 years of age or older.
• Must complete approved Food Safety Manager course.

Responsibilities

• Lead Associates to run great shifts and provide feedback.
• Ensure customer service standards are met and handle complaints.
• Control food costs and maintain operational standards.

Skills

Customer service

Supervisory experience

Food safety knowledge

Team leadership

Education

High School diploma

Job description

Potbelly Sandwich Works in Largo, Florida, is seeking a Shift Leader to supervise team operations while ensuring excellent customer service and product quality. This role involves managing shift tasks, training associates, and overseeing inventory and cash handling.

The ideal candidate must have supervisory experience, a high school diploma, and knowledge of food safety protocols. This position offers a dynamic work environment and requires reliable transportation.